I am new to buying firearms online, what is the process?
Legally, when an individual wants to buy a firearm through the mail, they must have it shipped to a Federal Firearms License (FFL) holder. First, choose a local gun dealer or other FFL holder in your area and get their permission to have a firearm shipped to them from Brigade Firearms. The gun dealer would then do the background check, etc. and transfer the firearm to you in return for a small fee.
IMPORTANT: Its the customer’s responsibility to check, prior to placing your order, to ensure the product you are ordering meets all local, state and federal laws for your area.
Now, you are ready to place your order!
Can I order an item over the phone?
Yes. You can place an order over the phone by calling 786-452-9826.
Customer support is available:
Monday through Friday 9am to 5pm Eastern Time.
Can I pick up my order directly from Brigade Firearms?
Brigade Firearms is online and phone order and thus we are open to the public only by appointment. However, we can ship your order to any local FFL dealer. Shipping charges apply.
Questions please call 786-452-9826
Do you have a lay-a-way plan and/or alternative financing?
We have alternative financing available, made possible through Credova. Credova enables you to purchase the items you want now and pay for them in installments over an agreed-upon time period. If you have a subtotal greater than $300 and are ready to purchase, you will be able to apply with Credova financing . You will be asked to fill out an application so Credova can determine in its discretion if you are eligible for alternative financing.Checking your approval eligibility will not affect your credit score.
For more information please contact Credova customer support for assistance.
email@example.com +1-833-CREDOVA Lear
How can I return an item to Brigade Firearms?
Please email firstname.lastname@example.org .
Business hours are Monday through Friday 9am to 5pm Eastern Time.
How will I know if my order has shipped and will I get a tracking #?
If you have established an online account with us using a current email address, you will be emailed a tracking # automatically once your order has shipped.
Is my information kept private?
Absolutely! All personal information provided to Brigade Firearms is kept private and is never provided to third parties.
What form(s) of payment do you accept?
We accept Visa, Mastercard, Discover, AMEX, money order, or cashier’s check.
We would love to be able to accept PayPal and Apple Pay but those companies’ policies do not allow for purchases involving firearms, ammunition and certain firearms accessories. Because of that we are restricted from offering those two payment options. Hopefully the policies at those companies will change in the future.
What is the best way to check the status of my order?
The best way to check the status of your order is to log into your account via Brigade Firearms Login . Once signed into your account, you will be able to see order status, order history, etc. Please do not call us for order status. It saves time and helps us be more efficient in packing and shipping your order when we are not tied up taking “order status” calls. Thank you for your understanding.
Will my credit card be charged as soon as I place the order or do you wait until my order is shipped?
Your credit card will be charged at the same time you place your order (not when the order ships). If this is an issue for you, please do not place an order with us and we do apologize.
Are there any restrictions on magazines?
Not at the Federal level. There are some state specific laws restricting the capacity a magazines. For clarification on the laws of your state, you should contact your state Attorney General’s office , a qualified attorney or contact your local FFL.
Aren't all these rules unconstitutional according to the 2nd amendment
Yes. The 2nd amendment, as commonly accepted by most constitutional scholars, means just what it says. It clearly states that your right to own a firearm is not to be infringed. Every law Congress passes restricting firearms is just that – an infringement.
How can I get on your email list?
You can sign up to receive our emails by clicking here. By doing so, you will be the first to know when we receive new items and you will receive offers exclusive to those on our email list.
How do I know if I am complying with my local and state laws?
It is up to each INDIVIDUAL to ensure your purchase will not violate your local or state laws. For best results, consult any applicable local / state ordinances, your state Attorney General’s office, or a qualified attorney. You can also contact your local FFL dealer.
If I am unhappy with my purchase, what can I do?
We make every effort to ensure your order is shipped accurately and the product matches the advertised description. However, if you are unsatisfied with the product you received, the following policies will apply:
No returns will be accepted more than 15 days past the delivered date
Return shipping charges are the responsibility of the customer, not Brigade Firearms
If we shipped you an incorrect item by OUR error, then we will issue a prepaid UPS return-shipping label
NOTE: Credit card returns are subject to a 3% return fee. We reserve the right to inspect all returned merchandise. If we determine a return was made without reasonable cause, or wherein our judgment the product meets the advertised condition, the refund will be subject to a 15% restocking fee. Transfer fees charged by your dealer will not be refunded for ANY reason. These transactions are at the full risk and expense of the consumer.
If they are banned, then how are you selling AK-47's and others?
The current imported rifles of these types that are for sale are not considered imported assault rifles. They have been assembled in the US using a certain number of US made parts, so they do not fall under the bans which apply to imported rifles.
Is old ammo safe to shoot?
It depends – we sell surplus ammo sometimes that was made in the1930s or 1940’s and it still performs adequately. All ammo, new or old, should only be fired in firearms that you know are safe. With old ammo, there are sometimes duds or misfires, but this does not necessarily mean the ammo is unsafe.
What are your hours of operation?
Monday – Friday 9:00am to 5:00pm. We are closed on Saturday and Sunday.
What does FFL mean?
FFL stands for “Federal Firearms License”. This is issued by the BATF to those who deal in firearms and it is illegal to deal in firearms without and FFL.
What is the difference between Berdan and Boxer primers?
Berdan primers have two flash holes between the inside of the case and the primer, one at each side. Boxer primers have one single flash hole in the center. The difference is important for reloaders since cases using Boxer primers can usually be reloaded and cases using Berdan primers are not easily reloadable.
What type of guns are banned?
There was a ban enacted by Congress on the manufacture of assault rifles. This ban expired September 2004 and features such as bayonet lug, flash hider, and folding stocks are again permitted on US made guns. There are still bans on many imported rifles with assault rifle features, and they cannot be brought into the USA.